Refund policy
At God Beloved, your satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.
Return Window
You have 30 calendar days from the date of delivery to request a return or exchange.
Return Address
God Beloved Returns
11030 South Langley Avenue
Chicago, Illinois 60628
United States
Return Shipping Costs
Return shipping costs are the responsibility of the customer. We will provide a prepaid return label only in cases where the item is defective, damaged, or incorrect.
Processing Time
Returns are typically processed within 14 business days from the day we receive your package at our facility. Once approved, refunds will be issued to your original payment method within 7–10 business days.
Return Eligibility
To be eligible for a return, your item must meet the following:
- The item must be unused and in its original condition
- It must include all original packaging, tags, and accessories
- The package must be postmarked within 30 days of receipt
- Please use an insured and trackable shipping method
How to Initiate a Return
- Email cs@godbeloved.com with your order number, proof of purchase, and clear photos of the item
- Our support team will respond within 24 business hours with return instructions
- Ship the item to the return address listed above
- Once received and inspected, we will process your refund or exchange
Exclusions
The following items cannot be returned:
- Sale or clearance items (except defective or incorrect items)
- Custom or personalized products (except defective or incorrect items)
- Items returned damaged, used, worn, or incomplete
- Shipping and handling fees are non-refundable
Defective or Wrong Items
If you receive a defective, damaged, or incorrect item, please contact us within 30 days of delivery with photos and order details. We will replace the item or provide a full refund at no additional cost to you.
Contact Us
Email: cs@godbeloved.com
Support hours: Monday – Saturday, 9:00 AM – 5:00 PM EST